Your webinar program is growing and you need more help. Should you hire one person to dedicate to managing all that? Or might it make sense to outsource to a team?
Recent Articles

by Roger Courville posted in Business, Case Studies, Observation Deck
If you use EventBuilder for "Progam Management" services, what does the engagement look like?
Most people understand what 'producing a webinar' looks like. Often, however, 'Program Management" is less understood because it's simply viewed as "just a lot of individual webinars on one contract."

by Roger Courville posted in Business, Diversions, Industry, Observation Deck
Remember LiveMeeting? The memories and the legacy

by Roger Courville posted in Business, EventBuilder Gateway for Skype, Industry, Online Meetings
If Skype for Business gets folded into Teams, what does that mean for webinars and webcasts?
It’s been a rumor for the last few days, but this week at Ignite the announcement came: at some point in the future Skype for Business is going to get sucked up into Teams. This is probably both good and bad news for you depending on where you sit.

by Roger Courville posted in Business, event services, Industry, Microsoft, webcast, webinar
Open letter to virtual event services providers: why Microsoft’s Supplier Code of Conduct is good for all of us
EventBuilder is proud that our little 17-person organization is an approved Microsoft supplier. We like to think we are big enough to work with anyone, but we're small enough to keep it personal. And when it comes to managing webinar programs, we think Microsoft's Supplier Code of Conduct is something webinar professionals should take seriously (regardless of whether or not you're a supplier to Microsoft).

by Roger Courville posted in Business, gotomeeting, Online Meetings, webinars
Survey results: What's the problem with online meetings?

by Roger Courville posted in Business, Observation Deck, Presentation Delivery, Strategy
Corporate evangelism: 7 reasons why webinars are the perfect tool
Webinars – live, real-time, do-it-without-a-net webinars – are hands down the best medium for any corporate evangelism program. Let’s get right to it.

by Roger Courville posted in attendance rates, Business, Industry, Observation Deck, ON24, virtual class, webcast, webinar
Secondary analysis of ON24’s Webinar Benchmarks Report 2017
Imagine getting a call from the Chief Learning Officer of a country. I did once (from Canada), and she was kind and asked me pointedly about how I'd arrived at my numbers and conclusions in a paper I'd published. Why? Because the world of corporate whitepapers rarely has the same rigor as academic papers for peer-reviewed journals. Fortunately I do have that rigor ready for such conversations, even if it doesn't go into the paper. And it's from this perspective that I keep a commercial report such as ON24's in context.

by Roger Courville posted in Ask, Business, Delivery, Online vs. Offline, Presentation Delivery, Presentation Planning
Q&A with @RogerCourville by Toastmasters District 47 and @DavidFCarr
Recently I (Roger Courville) did a short presentation plus extended interview for the gracious Toastmasters District 47. My host, David Carr, was the consummate journalist and moderator who provided me with the following questions in advance. I share so you can see how we think here at EventBuilder.

by Roger Courville posted in Business, Strategy
How to decide if you should outsource webinar production or program management
Organizations tend to get professional services assistance for one of two reasons: they can’t do something or they don’t want to. There are variations of those, of course (such as “we want a backup plan”).