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Delegates Step

This Step is available at the Event, Template, and Page Level. 

Delegates are people you choose to assign specific levels of management to your Events, Templates, or Pages.

Example of the Delegates Step at the Event Level:



Available Roles for Delegates

Attendance – For In-Person or Hybrid Events, the role of recording and monitoring attendance face-to-face with guests.
* An EventBuilder subscription is not required to be assigned as an event Attendance manager.  

Presenter: A Presenter is responsible for presenting the event's material. They see Attendee names and information contained in the Attendee View panel of a live event. They may also answer Attendee questions, add handouts, post announcements and launch polls. For In-Person Events, they will see data in the Registrant area.  
* An EventBuilder subscription is not required to be assigned as an event Presenter.

Moderator - A Moderator has access to all the same in-session Event features as Presenters. Additionally, they can start and stop the stream, as well as troubleshoot Console and individual Attendee issues.  
* An EventBuilder subscription is not required to be assigned as an event Moderator. 

Organizer - An Organizer can access all functions and features, including creating and editing Events, setting up and managing Live Event Console features, and use the EventBuilder reporting tools.
** An EventBuilder subscription on your Tenant is required to be assigned as an Organizer.   

Owner – Grants editorial access to your Event or Template. For example, giving a member of your team the ability to make edits, updates, or delete Events on your behalf.  
** An EventBuilder subscription on your Tenant is required to be assigned as an Owner. 

Note: Tenant Administrators already have full access to all Events, Templates, and Reports.



Delegates in Pages

For Pages, there are no “Role” options, as individuals added here are automatically granted full access.
** An EventBuilder subscription on your Tenant is required to be assigned as a Delegate on a Page.   



Adding Delegates

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Navigate to Area  

  • Select Delegates in the area's left-hand navigation.
  • Enter the Delegate's email in the provided field.
  • Next, select the appropriate role for your chosen delegate from the dropdown menu.
  • Click on the disk icon to save your Delegate to your Event
  • Once all your Delegates have been added, click the Save button at the top right-hand corner of your Tenant

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Best Practice: To eliminate the opportunity for small errors to negatively impact your Event, we suggest keeping the number of Delegates low, if possible.



Communications with Delegates

When a Delegate is added to your Event, they will receive an automated Communication containing details, an .ics Calendar file and a dynamic direct log-in button



Editing/Deleting Delegates

To make changes to a Delegate’s role or to Delete a Delegate entirely, simply click on the ellipsis (three dots) to the right of their entry and select either ‘Change Role’ or ‘Delete’

Change Role will open a pop-up window where you can make your edit:

To avoid accidental deletions, after clicking ‘Delete,’ a pop-up window will display, asking you to confirm your action.



Reporting

You can instantly export an Excel (.xlsx) Workbook of your Delegates by clicking the Export button to the right of the search field.

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Event Management Roles at-a-glance

Note: The role of Attendance (for In-Person or Hybrid events) has only one permission, which is to ‘Mark as Attended’  

 

Presenter

Moderator

Organizer

Pre - Event

     
Create/Edit Events    
Pull Registration Reports    
Approve/Deny Registrants    

Live - Event

     
Meeting Controls      
Start Stream  
Delay Stream  
Stop Stream  
Extend Stream  
Show Video
Upload Files
Set Attendee View
Messages      
Respond To/Post Pending Messages
View Message Log
Post Announcements
Enable/Disable Attendee Sentiment
View Participants      
View Attendees
View Staff
View Registrants
Attendee Actions      
Refresh Browser
Private Message
Block Attendee
View Attendee Status
Poll Questions      
Create Poll Questions
Ask Poll Questions
View Poll Questions
Share Poll Questions
Delete Poll Questions
Troubleshooting Tools      
Refresh All Browsers  
Refresh EventBuilder Bot  
Change Presentation Environment  
Post - Event      
Pull Reports    
Download/Upload Event Recording