Delegates Step
This Step is available at the Event, Template, and Page Level.
Delegates are people you choose to assign specific levels of management to your Events, Templates, or Pages.
Example of the Delegates Step at the Event Level:
Available Roles for Delegates
Attendance – For In-Person or Hybrid Events, the role of recording and monitoring attendance face-to-face with guests.
* An EventBuilder subscription is not required to be assigned as an event Attendance manager.
Presenter: A Presenter is responsible for presenting the event's material. They see Attendee names and information contained in the Attendee View panel of a live event. They may also answer Attendee questions, add handouts, post announcements and launch polls. For In-Person Events, they will see data in the Registrant area.
* An EventBuilder subscription is not required to be assigned as an event Presenter.
Moderator - A Moderator has access to all the same in-session Event features as Presenters. Additionally, they can start and stop the stream, as well as troubleshoot Console and individual Attendee issues.
* An EventBuilder subscription is not required to be assigned as an event Moderator.
Organizer - An Organizer can access all functions and features, including creating and editing Events, setting up and managing Live Event Console features, and use the EventBuilder reporting tools.
** An EventBuilder subscription on your Tenant is required to be assigned as an Organizer.
Owner – Grants editorial access to your Event or Template. For example, giving a member of your team the ability to make edits, updates, or delete Events on your behalf.
** An EventBuilder subscription on your Tenant is required to be assigned as an Owner.
Note: Tenant Administrators already have full access to all Events, Templates, and Reports.
Delegates in Pages
For Pages, there are no “Role” options, as individuals added here are automatically granted full access.
** An EventBuilder subscription on your Tenant is required to be assigned as a Delegate on a Page.
Adding Delegates

Navigate to Area
- Select Delegates in the area's left-hand navigation.
- Enter the Delegate's email in the provided field.
- Next, select the appropriate role for your chosen delegate from the dropdown menu.
- Click on the disk icon to save your Delegate to your Event
- Once all your Delegates have been added, click the Save button at the top right-hand corner of your Tenant

Best Practice: To eliminate the opportunity for small errors to negatively impact your Event, we suggest keeping the number of Delegates low, if possible.
Communications with Delegates
When a Delegate is added to your Event, they will receive an automated Communication containing details, an .ics Calendar file and a dynamic direct log-in button

Editing/Deleting Delegates
To make changes to a Delegate’s role or to Delete a Delegate entirely, simply click on the ellipsis (three dots) to the right of their entry and select either ‘Change Role’ or ‘Delete’

Change Role will open a pop-up window where you can make your edit:

To avoid accidental deletions, after clicking ‘Delete,’ a pop-up window will display, asking you to confirm your action.

Reporting
You can instantly export an Excel (.xlsx) Workbook of your Delegates by clicking the Export button to the right of the search field.

Event Management Roles at-a-glance
Note: The role of Attendance (for In-Person or Hybrid events) has only one permission, which is to ‘Mark as Attended’
Presenter |
Moderator |
Organizer |
|
Pre - Event |
|||
| Create/Edit Events | |||
| Pull Registration Reports | |||
| Approve/Deny Registrants | |||
Live - Event |
|||
| Meeting Controls | |||
| Start Stream | |||
| Delay Stream | |||
| Stop Stream | |||
| Extend Stream | |||
| Show Video | |||
| Upload Files | |||
| Set Attendee View | |||
| Messages | |||
| Respond To/Post Pending Messages | |||
| View Message Log | |||
| Post Announcements | |||
| Enable/Disable Attendee Sentiment | |||
| View Participants | |||
| View Attendees | |||
| View Staff | |||
| View Registrants | |||
| Attendee Actions | |||
| Refresh Browser | |||
| Private Message | |||
| Block Attendee | |||
| View Attendee Status | |||
| Poll Questions | |||
| Create Poll Questions | |||
| Ask Poll Questions | |||
| View Poll Questions | |||
| Share Poll Questions | |||
| Delete Poll Questions | |||
| Troubleshooting Tools | |||
| Refresh All Browsers | |||
| Refresh EventBuilder Bot | |||
| Change Presentation Environment | |||
| Post - Event | |||
| Pull Reports | |||
| Download/Upload Event Recording |
