PRIVACY POLICY

What This Policy Covers

This privacy policy describes how we use and protect the personally-identifiable information that you may share with us. This information can include your email address, name, title and mailing address. This policy governs web sites and services owned and operated by NW Virtual Partners LLC and/or delivered under the business name EventBuilder (“EventBuilder”). These services and products include L+™, Gateway, Bridge Audio and EventBuilder. This policy does not govern web sites or services of other parties to which we may provide links as we are not responsible for, and cannot control the privacy practices or content of, those sites.

We do, however, respect your privacy. When using our site, you may get information, communicate with us, or link to other web sites. While doing so, you may provide us with information that enables us to provide enhanced products and services to you — and to personalize your experience with our service. To demonstrate our commitment to fair information practices, we have adopted the privacy guidelines of the communication industry. We do, however, urge you at all times to use caution when providing your personally-identifiable information and suggest that you read the Federal Trade Commission’s suggested safety precautions for Internet surfing, which can be found by clicking on www.ftc.gov.

Our Policies and Practices

We want to give you the comfort and confidence you need to fully participate in our online offerings so that we can better serve your needs. Following are our policies and practices:

Personal Information

We collect personal contact information from our customers such as name, company name and email address. We will use this information to provide information related to our services such as service confirmation and welcome emails.

We automatically collect information from browsers including IP address, cookie information and the page(s) requested. We use this information for three general purposes: to customize the content you see, to fulfill your needs and requests for specific products and services and to inform you about our products.

We capture certain information about the events that are hosted on our networks. That information can include: features used, page visits, number of participants, length of meetings, individual participant activity, network and viewer performance, polling, surveys, Q&A, etc. This data is used to provide you with extensive reports on the delivery of your events as well as for accounting/billing purposes and performance tuning and optimization of our service delivery infrastructure.

Market Research

From time to time we may post online surveys to the visitors of our services. This market research is provided voluntarily and used by EventBuilder and its subsidiaries to improve quality of services.

We occasionally sponsor free conferences, promotional offers, seminars, contests and events that may collect user identifiable information via their registration process. Meeting participants may be required to give us contact information such as name, email address, and demographics. We will occasionally use this data to send additional information about our company and services.

Security

We take every precaution to protect our customers’ information. We use secure proprietary technology, privacy protection controls, and restrictions on employee access in order to safeguard your personal information. When customers submit sensitive information via the web site, the information is protected both online and off-line.

When we ask customers to enter sensitive information, it is protected with SSL, the industry standard for data encryption.

All employees and/or contractors conducting work for NW Virtual Partners and its subsidiaries must abide by our privacy policies. Employees and/or contractors who violate our privacy policies are subject to disciplinary action, up to and including termination. Only authorized employees are permitted to have access to personal information and access is allowed on the basis of need only.

Finally, the servers on which we store personally- identifiable information are maintained in a secure environment. If you have any questions regarding security at our web site, you can send an email to customercare@eventbuilder.com.

Confidentiality

We do not share or release personal information. We will never willfully disclose personal information about our customers nor email addresses nor contact names to any outside parties without receiving written permission or unless ordered to do so by a legal authority with appropriate jurisdiction.
We do not disclose your private, online communications. We honor the confidentiality of our customers private communications (i.e. email invitations, meeting schedules, attendee lists, questions and answers, and file uploads/downloads). However, whatever information you publish through the use of our services will be available to your authorized registrants or to the general public depending on how you have your service configured.

We protect the confidentiality of your meetings, webinars, webcasts and their contents.
We are aware that our services may be used to conduct meetings that may be private, or used to discuss highly confidential information. We understand the need to protect the confidentiality of our customers’ information. We provide passwords, PINs, emailed URLs and meeting keys to restrict unauthorized access to customers’ confidential materials.

The meeting schedule, attendee lists, subject matter, and contents of any web presentations, live or recorded, visual or audio, and any content uploaded to, or recorded on, our servers is/are considered the private property of our customers.

For confidential events our employees and agents will not view these materials except as necessary to appropriately support the service. Any viewing of such content will be restricted to select, authorized operations and technical staff that support the service. Information viewed will not be shared with any third party. The sole use of any information revealed would be to anticipate, diagnose, support or resolve any problems that might limit or disrupt the service. Our employees and agents will not act on, trade or otherwise use such private information for any personal or commercial gain.

Our system automatically gathers information about the nature of your usage of our services. We do not share any of this data with outside companies. We monitor this data (number of attendees, duration and frequency of meetings, total number of meetings) in aggregate for capacity planning purposes and to understand how our customers, as a group, use the service so that we can continuously improve the quality and reliability of our services.

Any participant details collected on behalf of our customers may be used to authenticate the participant and such participant’s rights to attend, present or organize within a specified activity.

We will release information to law enforcement authorities or other government officials at our sole discretion in connection with an investigation of any matter that is illegal or that could expose EventBuilder or its subsidiaries to liability.

Correction/Updating Personal Information

Customers with online accounts can log in and click on the “Profile update” button to modify information. Customers may otherwise contact customercare@eventbuilder.com to have changes made for them.

Unsubscribe

Customers who no longer wish to receive online communications or specific items from us may unsubscribe from receiving these communications. Each communication will have a way to unsubscribe from that list. Please carefully follow the instructions on the communication to ensure removal of your name from our lists. If you encounter any difficulty, please email us at: customercare@eventbuilder.com

Links to Other Sites

Our web sites may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our customers to read the privacy statements of each and every web site that collects personally-identifiable information. This privacy statement applies solely to information collected by EventBuilder and its subsidiaries employees, applications and web services.

Use of Cookie and Log File Technology

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. EventBuilder and its subsidiaries utilizes Cookie technology for purposes of Website traffic analysis such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. EventBuildet and its subsidiaries tracks click behavior in the e-mails it sends out. This data is used to update specific user-profile information, ascertain the areas of most interest to opt-in e-mail recipients, and to personalize e-mail messages to them. In addition, we use session ID cookies. These session cookies are used to make it easier for you to navigate our site. A session ID Cookie expires when you close your browser.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such surveys, will be limited.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link automatically-collected data through the use of cookies and log files to personally identifiable information.

Our sites, www.eventbuilder.com and www.eventbuilder.rocks use cookies to store information on your computer. Some cookies are essential to make our site work; others help us improve the user experience. If you reject cookies, you may still use our site, but your ability to use some interactive features may be limited. By using the site, you consent to the placement of these cookies.

System Test Reports

We may collect information about personal computer or mobile device system configurations so that we may assist the user on technical support issues in an effort to help them successfully use our services. We do not collect any personal information about the user during this process other than the IP address of the computer that is being tested, information about the internet browser, the operating system and the network connection performance. This information is stored in a report so that we may better assist with any technical issues experienced using that personal computer or mobile device. This information is not shared or given out to any other entity.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our web site so that customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point, we decide to use personally-identifiable information in a manner different from that stated at the time it was collected, we will notify customers via an email. Customers will then have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

 

TERMS OF SERVICE

Access to and use of this World Wide Web Site (“EventBuilder Web Site”) is provided subject to these terms and conditions.

PLEASE READ THESE TERMS CAREFULLY AS USE OF THE EVENTBUILDER WEB SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Use of Material on the EventBuilder Web Site

The information, artwork, text, video, audio, or pictures (collectively, “Materials”) contained on the EventBuilder Web Site are protected by copyright laws. You may only access and use the Materials for personal or educational purposes. You may not modify or use the Materials for any other purpose without EventBuilder express written consent. Except as provided below, you may not reproduce, republish, post, transmit or distribute any Materials found on the EventBuilder Web Site.

You may print Materials found on the EventBuilder Web Site for personal or educational purposes only, and you must include any copyright notice originally included with the Materials in all copies.

Any computer software downloadable or otherwise available from the EventBuilder Web Site is licensed subject to the terms of the applicable license agreement.

The Materials included on the EventBuilder Web Site have been compiled by EventBuilder from a variety of sources, and are subject to change without notice.

All media files on the EventBuilder Web Site are protected by copyright laws. You may not, under any circumstances, reproduce, record, publish, publicly exhibit, or distribute any media files made available on the EventBuilder Web Site without EventBuilder’s express written consent. You may not link directly to any file located on an EventBuilder server without EventBuilder’s express written consent, and you should not attempt to represent any EventBuilder content as your own work.

COPPA Statement

EventBuilder does not solicit reports or any other information from Children under 13 years of age. This website is not intended to be used by children under 13 years of age.

Sites Linked from the EventBuilder Web Site

The EventBuilder Website contains links, or you may be sent through the Website, to other websites (“Third Party Websites”) or third party service providers (“Partners”) who operate websites or other systems in conjunction with the Website (“Partner Systems”), which contain articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and/or other content or items belonging to or originating from third parties (the “Third Party Content”). We do not investigate, monitor or check Third Party Websites, Partner Systems or Third Party Content for accuracy, appropriateness, completeness, offensiveness, opinions, reliability, privacy practices or other policies. As such, you agree that EventBuilder shall not be responsible for any Third Party Websites, Partner Systems or Third Party Content. Inclusion of, linking to or permitting the use or installation of any Third Party Website, Partner System or any Third Party Content does not imply approval or endorsement thereof by EventBuilder. If you decide to leave the Website and access any Third Party Website or Partner System, you do so at your own risk. You should review the applicable terms and policies, including privacy and data gathering practices, of any website or system to which you navigate from the Website or which you use.

Disclaimer of Warranty

The information or data (collectively, “Information”) made available at the EventBuilder Web Site are provided “AS IS,” without warranties of any kind. EventBuilder expressly disclaims any representations and warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. EventBuilder shall have absolutely no liability in connection with the services including without limitation, any liability for damage to your computer hardware, data, information, Materials and business resulting from the Information or the lack of information available on the EventBuilder Web Site.
EventBuilder shall have no liability for:

  1. Any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control, in procuring, compiling, or delivering the Information;
  2. Any errors, omissions, or inaccuracies in the Information regardless of how caused, or delays or interruptions in delivery of the Information; or
  3. Any decision made or action taken or not taken in reliance upon the Information furnished hereunder.

EventBuilder makes no warranty, representation or guaranty as to the content, sequence, accuracy, timeliness or completeness of the Information or that the Information may be relied upon for any reason. EventBuilder makes no warranty, representation or guaranty that the Information will be uninterrupted or error free or that any defects can be corrected. For purposes of this section, ‘EventBuilder’ shall include its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Limitation of Liability

Under no circumstances shall EventBuilder be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the Information, or from the use of the Internet generally. For purposes of this section, EventBuilder shall include EventBuilder and its divisions, subsidiaries, successors, parent companies, and their employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.

Copyright and Trademark Notice

Copyright © 2016 EventBuilder. Unauthorized use of EventBuilder trademarks/service marks is strictly prohibited without prior written permission from EventBuilder.

Please forward all inquiries of copyright infringement or requests for consent in writing to:

NW Virtual Partners LLC dba EventBuilder
Office of the CEO
915 Broadway #250
Vancouver, WA OR 98660, USA