An enterprise-level organization faced the daunting task of delivering an average of 30 virtual events per day for their global audience. The challenges were twofold: managing time zone differences and handling concurrent events.
The specific issues included:
Staffing Shortage: Insufficient resources to manage multiple simultaneous events.
Presenter Training: Event producers struggled to train presenters on using virtual events software.
Event-Level Reporting: The need for comprehensive reporting across all events.
EventBuilder's professional services provided the necessary support for flawlessly managing 30+ daily events.
The program offered:
The program offered:
- Standardized event order form submission with 2-day event creation turnaround
- A dedicated Program Manager, collaborating with the customer to deeply understand the customer's goals and strategy, including presentation modalities, best practises, and additional training requirements
- A streamlined support process, ensuring smooth execution and comprehensive event management, providing the necessary support for managing a high volume of global events
- Customized event assets and registration, ensuring brand and program consistency
- Integrating EventBuilder's technology with the customer's software
- Monthly event reporting, offering on-going insights and event program analytics
