CASE STUDY

SolarTech Powers Up Event Mangement with EventBuilder's Virtual Event Platform

Meet The Client

As a leading Microsoft training provider, SolarTech was facing a growing challenge: managing a high volume of virtual training sessions and webinars efficiently.

Manually creating Teams meetings and custom registration pages was time-consuming, prone to errors, and created bottlenecks in their workflow. They needed a robust virtual event platform that could streamline their processes and improve attendee engagement.

The word SolarTech in neon pink lettering, two small green leaves sit above the O and L.

Challenge

Needs and Wants

Scaling live virtual education across the globe was far from straightforward. They faced a mix of technical, logistical, and human hurdles: 
 
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Manage High-Volume Training >>
Delivering high‑volume training is challenging due to the sheer scale of sessions, registrations, and operational tasks involved, which can quickly overwhelm manual processes.
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Minimize Registration Page Errors >>
High pressure timelines and frequent last‑minute changes make registration page errors a common risk for events teams, often leading to attendee confusion and support issues.
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Reduce Bottlenecks >>
The team faced bottlenecks caused by dependencies on multiple stakeholders, manual approvals, and fragmented systems.
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Streamline Registration Production >>
Repeatedly creating registrations for similar training sessions can be time‑consuming and inefficient when starting processes from scratch each time.
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Microsoft Teams Integration >>
Because off-the-shelf solutions couldn’t keep pace with evolving program needs, tailored adjustments and integrations were essential.
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Improve Attendee Engagement >>
When teams are stretched managing logistics, attendee engagement can suffer due to unclear communications or a fragmented experience. Relying on native tools to promote engagement is not always enough.

Any one of these obstacles could have stalled progress. Together, they threatened to derail the entire training initiative.

From the beginning, our role went far beyond “event production.” We partnered with our client to become the architect and operator of a repeatable, global system.

Solutions

SolarTech turned to EventBuilder's virtual event platform to streamline their event management process. Leveraging EventBuilder's intuitive platform, template creation features, and seamless Microsoft Teams integration, SolarTech was able to automate many of their manual tasks, significantly reducing programming time and human error. 

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Providing Events at Scale

EventBuilder provides a scalable platform with automated workflows and centralised management, enabling teams to run large training programmes efficiently without increasing administrative burden.

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Organised registration

Our team reduced registration errors through structured processes, proven templates, and expert setup support that help ensure pages are accurate and reliable from launch.

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Bottlenecks be gone!

Our team streamlined collaboration and automated repetitive tasks, reducing delays and allowing the customer to move faster from planning to delivery.

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Microsoft Teams integration

EventBuilder’s native Microsoft Teams integration simplified delivery by automating access, managing attendance, and consolidating reporting, reducing complexity and technical risk.

Results

After nearly a decade, the results speak for themselves:

The program has become a competitive advantage by accelerating adoption, building trust, and reinforcing the company’s reputation as a leader in enterprise technology.

50% (300 x 300 px)
Increased Attendee Engagement

EventBuilder's automated email reminders significantly reduced no-show rates and improved communication with attendees, leading to better webinar attendance.

35%
Reduced Event Creation Time

EventBuilder's templates allowed SolarTech to quickly replicate event information, eliminating the need to start from scratch for each session. Workflows were significantly improved. 

80%
Improved Accuracy and Efficiency

Automated processes minimized errors and enabled the organization to handle a higher volume of online events with greater precision without increasing resources.

Enhanced customer satisfaction: SolarTech's staff praised the platform's ease of use and EventBuilder's responsive customer support.