What's New

Version 3.25.0

2nd January 2026

Top Release

Smarter Event Management with Event Type Filters & Sorting

We’ve introduced two powerful enhancements to help you navigate and manage your events more efficiently:
- New Event Type Filter: Quickly narrow down your event list by type.
- Event Type as a Sortable/Searchable Column: Easily sort or search your events by type, making event admin faster and more intuitive.
Together, these updates bring clearer organization and faster event discovery to your workflow.

Additional Highlights: 

• Improved Recording Editing & Chaptering
  Recording editing has been redesigned for more reliable chaptering and cropping, giving you better control over post‑event content.
• Extended Filter Length
  You can now build more complex conditional logic with expanded filter length support.

Under the Hood: Fixes & Enhancements:

• Task Scheduler Redesign
  The task scheduler has been rebuilt to better handle errors and improve reliability across automated processes.
• UX & Interface Enhancements
  Dynamic OTF Results:  Ensures smoother review of large filtered lists in email workflows.

Version 3.23.0 and 3.24.0

1st December 2025

Top Release

Improved Registration Security: Prevent Duplicate Registrations

To help maintain accurate attendee records and eliminate confusion, we’ve introduced a new security feature that stops registrants from registering multiple times for the same event. This ensures cleaner data, prevents accidental duplicates, and supports a more reliable registration experience for both hosts and attendees.

Additional Highlights: 

• Sensitivity Column for Questions
  You can now quickly see whether a question is marked sensitive or non‑sensitive directly from the question list - no need to drill into each one.
• Marketo Integration Enhancements
  Expanded Marketo integration capabilities offer more flexibility and improved data flow between platforms.
• SendGrid Status Notifications Added
  Registration records now include SendGrid email status updates, helping administrators troubleshoot email delivery with ease.
• GIF Banner Optimization
  Uploaded GIF banner images now undergo compression and optimization for faster load times and improved consistency.

Under the Hood: Fixes & Enhancements:

• Bug Fixes & Stability
  Improved Embed Handling for YouTube videos placed in event or template descriptions.

Version 3.22.0

17th November 2025

Top Release

Teams Integration Now Available (Service Customers Only)

We’re excited to introduce Microsoft Teams integration, enabling EventBuilder to automatically pull attendance, recordings, and chat data from Teams after your event. This streamlines post‑event workflows and ensures your event records are complete and consistent - no more manual exporting or reconciling data.

Additional Highlights: 

• Instant UI Refresh After Saving
  The Admin/User interface now updates immediately after saving changes - no page refresh required.  This includes event/page updates and email enable/disable toggles.
• Faster Check‑Ins With QR Auto‑Scan
  Scanning a registrant’s QR code in Quick Check‑In will now automatically check them in, eliminating extra steps during busy onsite periods.
• Enhanced Invite Email Sending
  Invite emails can now be sent using either an uploaded list or individually giving you more flexibility in your communication workflows.
• Hyperlinked Images Can Be Styled Correctly
  Image links pasted into descriptions can now have widths/heights applied correctly, thanks to improved CSS handling.

Under the Hood: Fixes & Enhancements:

• Content & Editor Enhancements
  Word/Outlook HTML Filtering.  HTML copied from Word or Outlook is automatically cleaned to prevent rendering issues.

Version 3.21.0

24th October 2025

Top Release

Faster Pages & Emails with Automatic Image Optimization

To keep your event pages, templates, and listing pages running smoothly, we now automatically optimize and compress uploaded images. This ensures:

• Faster load times
• Consistent rendering across emails and pages
• A more reliable overall experience for your attendees
• No extra steps required — it all happens behind the scenes.

Additional Highlights: 

• QR Codes Elevated to Templates
  QR check‑in codes can now be enabled at the template level, making it easier to standardize check‑in procedures across events.
• Cleaner Text Editing with Improved HTML Filtering
  Word and Outlook HTML is now automatically stripped when pasted into the editor, preventing formatting issues or unexpected behavior.
• Instant Visibility for Notifications
  New software notifications now appear immediately upon login — no refresh needed.
• Dynamic Check‑In Notes
  The Quick Check‑In console now hides the notes area unless notes actually exist, keeping the interface clean and focused.
• Tenant-Level Page Discoverability Setting
  A new tenant setting allows all pages to be searchable, discoverable, and indexable — giving you more control over SEO and internal navigation.

Under the Hood: Fixes & Enhancements:

• Security & Data Handling
  HTML Input Stripped on Registration.  Any HTML entered by registrants is removed for safety and consistency.
• User Experience & UI Consistency
  Help Text Improvements in Security - Updated contextual help text across three security areas for clarity.

Version 3.20.0

3rd October 2025

Top Release

Expanded Attendance Reporting for More Insightful Event Metrics

We’ve enhanced the Event Activity Report to include additional attendance detail. You can now clearly differentiate between Virtual, In‑Person, and On‑Demand attendance types — giving you a more accurate, comprehensive view of how participants engage with your events across all formats.

Additional Highlights: 

• Subscription Activity Log Added
  A new Activity Log in the Subscriptions area helps with tracking changes and troubleshooting.
• Recurring Reports Improvements
  Added new options in the three‑dot menu, including Export Now and Copy Report Link
• Conditional Logic Made More Intuitive
  Updated the default conditional logic filter on Questions for a smoother building experience.
• Accessible, Properly Sized Presenter Images
  Increased the default size of presenter images for Contributors for improved visibility.

Under the Hood: Fixes & Enhancements:

• Security & Input Handling
  Registrant-entered HTML is now stripped from the registration modal to prevent unintended formatting or risk.
• Event & Email Logic
  Improved logic so tasks rescheduled for past times process immediately.

Version 3.19.0

19th September 2025

Top Release

Phase 2 Attendance Check‑In Console: QR Codes & More

In this release, we’ve expanded our in‑person event capabilities with major enhancements to the Attendance Check‑In Console. Registrants can now check in using QR codes, speeding up entry and reducing manual processing. We’ve also added new help text and a check‑in notes area, giving onsite teams better tools for managing attendees smoothly and accurately.

Additional Highlights: 

• Clear, Consistent Guest Role Permissions
  Guest roles have been updated to ensure they can access appropriate areas—and are consistently restricted from others.
• Updated Login Page Messaging
  Acceptance language has been added to the login page for improved clarity and compliance.
• Rescheduled Event Email Accuracy
  Email distribution times and dates are now reliably updated when events are rescheduled.
• Presenter Image Improvements
  Default presenter images have been enlarged for better visibility across the platform.

Under the Hood: Fixes & Enhancements:

• System Performance & Data Handling
  Ensured tasks rescheduled for past dates are processed immediately. Disabled the redundant “Welcome User” email to reduce noise.
• Filtering & UI Consistency
  Added “Canceled” to transactional email filters for more complete reporting. Standardized spelling of “canceled” across the application.

Version 3.18.0

15th September 2025

Top Release

Smarter On‑the‑Fly Email Scheduling

We’ve expanded our email automation tools to give you even more control. You can now enable multiple On‑the‑Fly (OTF) emails, each configured to send at different times or to specific audience segments. This update makes it easier to deliver timely, targeted communication throughout the lifecycle of your event.

Additional Highlights: 

• Enhanced Ranked Order Question Support
  Continued improvements to the new ranked order question type, including more intuitive editing capabilities for registrants.
• More Flexible Email Logic
  Removed locks from inherited/default emails, ensuring conditional logic works smoothly across all templates.
• Expanded Filters for Rank Order Questions
  Added new filter operators—**“Starts with”** and **“Ends with”**—for more precise data analysis and reporting.
• Consistent Variables Across Communications
  Standardized which EventBuilder variables are available in communication emails and calendar invites for better consistency and reliability.

Under the Hood: Fixes & Enhancements:

• Platform Reliability & Performance
  Implemented validation for uploaded ACL lists to prevent import errors.
• Accessibility & Usability
  Continued WCAG updates addressing Severity 2 accessibility improvements. Removed support for hyphens in question names to prevent formatting conflicts.
• Forms & Questions
  Resolved an issue where the response value table disappeared when changing question types.

Version 3.17.0

8th September 2025

Top Release

Registrant Tag Logic (see image to the right)

We’ve enhanced how conditional logic works with the Registrant tag in transactional emails. This means you can now tailor confirmation, reminder, and post-event emails based on how attendees answer registration questions. For example, if you're hosting a hybrid event, attendees who choose “in-person” can automatically receive a confirmation email with venue details, while those selecting “online” get guidance on testing their system. This functionality works seamlessly - making your communications smarter and more personalised than ever.

Additional Highlights: 

• Live Attendee Count Update
  The Event List widget on the dashboard now updates attendee counts in real time - no refresh needed.
• Communication Timing Display
  The Communications step of an event now shows the exact scheduled/distribution time instead of a relative date.

Under the Hood: Fixes & Enhancements:

• Long Response Display
  Improved handling of long response values in questions for better readability.

Version 3.15.0

4th August 2025

Top Release

Duplicate Custom Questions (see images to the right)

You can now duplicate custom questions from existing events or templates - making it easier than ever to maintain consistency and save time during event setup. Whether you're reusing a favorite question like “Have you attended any of our webinars or events before?” from a past event, or pulling a tried-and-true question from a template, the new “Copy from Existing” feature lets you select and import questions with just a few clicks.
Only custom questions are shown for selection, keeping things streamlined. Once copied, the questions are yours to edit and use independently - changes made to the original won’t affect your new version. This update is perfect for teams who want to standardize their event builds while keeping flexibility intact.

Additional Highlights: 

• On-Demand, Only When It’s Real
  If there’s no recording available post-event, we won’t tease you with “On Demand Content.” Clean and honest.
• Default Dates That Make Sense
  New events now default to one week out instead of one day - giving you breathing room to plan.
• Attendee Player Layout Tweaks
  We’ve refined the custom info panel for better spacing and visual clarity.

Under the Hood: Fixes & Enhancements:

• Duplicate Page Names? Not Anymore.
  We’ve locked that down to keep your content tidy.
• Accessibility Wins
  Two public-facing items now meet WCAG standards, making your content more inclusive.
• Table Property Icons
  These now show up properly in light mode - because not everyone lives in the dark (mode).