Onboarding Packages

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White Glove


Features at a Glance

Group Onboarding Training

Prescheduled training slots


Private Onboarding Training

Includes 2 hours of customized onboarding training


Portal Optimization

Can include template set-up, Portal configuration, user account management


Review of First Event Set Up

Audit settings of your live event


Full Event Management on First Event

White glove end to end support with a dedicated Event Producer (a $2,000 value)


Additional Software Support (User Onboarding/Training) is available for $150/hour.

Not sure what you need? Get in touch with EventBuilder now and discover the onboarding solution that works for you.

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What's Included in Full Event Management? 
Our white-glove, consultative approach ensures that all the logistical, technical and administrative details are cared for before, during and after your event or program. Service includes:
Pre-Event Support
  • Event scheduling
  • Building the registration page
  • Creating event invitations and customized lifecycle emails
  • Managing presenter invitation
  • 1-hour rehearsal with tech check and presenter training
  • Registration reporting (7 days and 1 day prior to the event)
Day-of Event Support
  • 30-minute pre-conference prior to event start time
  • Technical support for presenters and attendees
  • Live event moderation (welcome and introduction, Q&A guidance and closing)
Post-Event Support
  • Provision attendee feedback survey
  • Finalize event archive page within 48 hours of event delivery
  • Attendee reporting


See more about our Full Event Management services.