At EventBuilder, our professional event management team loves designing and implementing virtual training programs; they're our specialty. Since 2015, EventBuilder and our expert services team has served as an event delivery partner for a Microsoft global training program, producing an average of 20 workshops per day and providing software and event services in support of hundreds of engineer presenters and thousands of customer attendees all over the world. How did we build, implement, and maintain a global online training program that's been running consistently for nine years? Read on! The Virtual Training Program Blueprint When the decision to implement a virtual, large-scale training program is made, the project can take on a life of it's own, and wrangling all the moving parts can be daunting. We've seen time and again there are several key components to a well-designed online training program, including: Program Design - End-to-end, customized program design collaboration. Event Production - Process, materials, organization, staffing. Support - Technical and production, resources, tutorials. Standardized Protocols - Established procedures and documentation for every event stage. Scaling the Program - Infrastructure, services, automation. Continuous Improvement - Feedback and analytics. Let's break these down! Program Design The foundation of any successful virtual…
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