2-Factor Authentication
Last updated: December 16, 2020
EventBuilder takes privacy and security seriously. As part of that on-going commitment, we've added the option for Administrators to add 2-factor authentication to their EventBuilder Portal.
2-Factor Authentication Options
Administrators can enable 2-Factor Authentication (2FA) on their Portal with the following options:
- Administrators Only - Only Administrators will use 2FA when logging into the Portal.
- Administrators and Organizers - Administrators and Organizers (paid User Accounts)
- All Users - All Users, including Guest Accounts (Moderators and Presenters)
Adding 2-Factor Authentication to Your Portal
To set 2-factor authentication for your Portal, you must have Administrator privileges.
In the top right of your Portal Dashboard, click the 'Portal Configuration' icon:
Navigate to the Branding section on your Portal Configuration.
Scroll down to the Portal Login Security section, and click the 2-Factor Authentication drop down menu:
From the 2-Factor Authentication drop-down menu, indicate the 2FA option you would like to adopt: Administrators Only, Administrators and Organizers, or All Accounts. You will receive an email once it has been enabled.
Verification Options
Once 2-Factor Authentication has been enabled, Users will be prompted to select where they will be sent a one-time access code.
Log into your Portal with your username and password. The following window will appear:
If a text-enabled mobile phone is included on your User account record, you will have the option to select 'email' or 'SMS' where you will receive your one-time access code:
Note: The access code will be sent to the email or mobile phone associated with your account. You may add a phone number to your User account record at any time to enable the SMS option.
Enter the access code provided in the email or text message, and click 'ok.'
