Unified Question/Polling Bank

Last updated: May 11, 2023

A key feature for Attendee participation and data gathering, EventBuilder's Unified Question Bank provides Organizers a central database for Registrant and Attendee questions that can be used when creating, moderating, and reporting on their Events. 


The Unified Question/Polling bank is a database containing Registration (pre-event), Polling (pre-conference and during event), and Survey (post-event) questions Organizers can add to their Events to collect data, facilitate Attendee interaction, and gather feedback from Attendees after their Event. Administrators and Organizers have different roles in creating questions:

Administrators can create Questions at the Portal-level, which are accessible to all paid Users (Administrators, Organizers). Administrators can also see all questions that Organizers have built on the Portal.

Organizers can create questions for their Events. They can also access Portal-level questions the Administrator has built.

    • Organizers can only access Portal-level questions; they cannot add, edit, or delete them.
    • Organizers do not have access to questions created by other Organizers.

Note: Questions created by Organizers can also be edited and deleted as necessary by the Administrator or the Organizer who created the question.

Question Types

When building Questions, there are several question formats available to choose from: 

Type Purpose/Example
Free Form Text  Open, alphanumeric response field
Dropdown list for a single response "Select Your State"
Dropdown list for multiple responses '"Select best answer"
Radio button for single response "yes" or "no"
Check box for multiple responses "select all that apply"
Disclaimer Statement without checkbox Privacy policy, etc.
Opt-in statement with checkbox  "I agree to the terms & conditions..."
Rating - Agreeability scale "Strongly agree" to "strongly disagree"
Rating - Quality scale "Very poor" to "very good"
Rating - Star scale Rating of 1 to 5 stars 
Calculated Look Up Value For reporting: associate additional information with answer to question.


Questions Page Navigation

To access your Question Bank, click on the 'Questions' option in the left navigation:

Screenshot: Left-side navigation with the Questions option highlighted.

Your Questions page will appear:

Screenshot: Unified Question Bank main dialog. Numbered items: My Questions, Portal Questions, Create New Question button, Search Field, Question, Type, Created By, Date Created, Book icon, Trash Icon.
Image text: In accordance with our Privacy Notice EventBuilder Privacy Notice page, organizers may choose to collect additional information from event registrants. Collection of personal information should be limited to what is relevant and necessary for the event. EventBuilder is not responsible for the collection or use of this additional information.
  1. My Questions - Organizer-created questions and polls.
  2. Portal Questions - Questions created by an Administrator; available Portal-wide. Click 'Portal Questions' to view.
  3. Create New Question button - Click to create a new question to the Organizer Question Bank.
  4. Search - Enter a word or partial text to search for a question from the Question Bank.
  5. Question - List of Organizer-created questions. Click on the link to edit.
  6. Type - Question format (see table above).
  7. Created By - Account User who created the question.
  8. Date Created - When the question was created.
  9. Question Information - List of Events using the question.
  10. Trash icon - Delete selected question.
Note: Deleting a Question from a Question Bank will delete the question and all associated data from all Events

Creating Questions

Navigate to the Question page. The default setting is 'My Questions' 

Screenshot: Organizer view of the Questions page with the "My Questions" option highlighted and blue 'Create New Question' button shown. Image text: In accordance with our Privacy Notice, organizers may choose to collect additional information from event registrants. Collection of personal information should be limited to what is relevant and necessary for the event. EventBuilder is not responsible for the collection or use of this additional information.

Click on the "Create New Question" button:

Screenshot: Create New Question button.

The Create Question dialog will appear:

Screenshot: Create Question dialog.

Note: Question/Statement Text and Question Type are required fields.

After entering your Question/Statement Text, select a Question Type:

Screenshot: Question Type dropdown menu.

Add responses/options, then enter a Question Name to display in Reports. 

When creating Dropdown, Radio Button, or Checkbox Question Types, the system will provide an 'Answers' section. Add Answers as appropriate.

Screenshot: Answers section of question dialog.

Calculated Look Up Value

When creating a Calculated Lookup Value Question Type, your Registrant will answer the registration question, and your reports will sort the answers into an associated grouping you specify. For example, if you require Registrants to answer 'Country' but would like your reports to sort them into regions, this Question Type enables you to do so.

To create a Calculated Look Up Value question, select 'Create New Question' The dialog will appear. Choose a Display Name, then select 'Calculated Look Up Value' from the Question Type drop down menu.

Screenshot: Question Type dropdown menu with 'Calculated look up value' option highlighted.

Choose a Question Name that will display on your reports. Then, select a Source Question. The Source question is what Attendees answer:

Screenshot: Source Question field in Create Question dialog.

Next add 'Source Answer' and 'Answer' to associate the Attendee response and the sort grouping you created for reports:

Screenshot: Calculated Lookup question instructions.

Once you've entered your Question information, click Save. Both the source question and the Calculated Look Up question type will be indicated on the Engage Step with the following text: "Calculated lookup questions do not actually appear on your registration page, but rather insert dynamic data into your reports."

Schreenshot: Registration section on the Engage step with B-day Month and Season questions highlighted.

Questions added to your Question Bank are available to add to your Templates and/or Events. For info about how to add Registration Questions, Polling, and Post-Event Survey Questions, please see: Building Events: Engage.

Converting Questions From Event-Level to Portal-Level 

Administrators can covert any existing event-level question to the portal-level, making it available for all named account users. 

From the left navigation on your Portal Dashboard, click on 'Accounts.'

Screenshot: Portion of left navigation with the 'Accounts' option highlighted.

A list of User Accounts will appear. Locate the User whose question you wish to convert. Click on the question mark icon.

Screenshot: User account listing with question icon highlighted.

The Questions section will open. Locate the question you want to convert and click the book icon:

Screenshot: Main Question list with the book icon highlighted.

The following dialog will appear. Click on the 'Convert to Portal Question' button:

Screenshot: Question Information dialog box with 'Convert to Portal Question' button highlighted.

The question will now appear on the Portal Questions list.

Deleting Questions

To delete questions from the Question Bank, simply click the 'Trash' icon. Note: Deleting a question from your Question Bank will delete it and all associated data from all Events the question is attached to.