Release Notes


Release 2.20.18 9/11/2020

What's new:

  • URL preview functionality added on all pages (Registration, Listing, Search) - image displayed will be the portal logo.
  • Organizers can now crop the front and/or back of recordings in-product, then re-upload.
  • Sort setting now retained if you navigate away from your list and then return.
  • Stream indicator now reflects actual speeds: 1080p and 480p.
  • Confirmation dialog added when deleting questions. 
  • Redesign of Enable email setting to clearly differentiate it from the Enable settings for dynamic buttons in transactional emails.
  • Calculated look-up questions are now more intuitive.
  • Updated the Validation Security Question interface.

Release 2.20.17 8/28/2020

What's new;

  • Dashboard widgets redesign: improved experience with adding, resizing, and relocating.
  • Co-branding: Users can add a second logo to appear on Registration pages in the upper right corner on the ribbon, allowing users to co-brand on an event-by-event basis.
  • The 'Additional Resources' feature is now located on the Engage section.
  • Pre/Post-Event Music is now located on the Extras section.
  • Desktop, tablet, and phone layout previews have been added.
  • A change in Event duration will now trigger a Reschedule Email.
  • Listing Page banners are now responsive.
  • Sentiment: Attendees in a streamed event can add a thumbs up/thumbs down to messages and announcements. Results will be seen in the Moderator Console.
  • Event Cancelation: Cancelation emails will now be sent to Presenters, Moderators, and Organizers.

Release 2.20.16 8/14/2020

What's new:

  • Any "Additional Resources" information will now appear on the Information Panel in streamed events.
  • We added a Sort option for the Messages Log in the Streaming Console. (Descending.)
  • Upgraded HD stream level to 1080p (from 780p).
  • Images can now be added to the editor in the Streaming Console.
  • Changed Tag selection on Search Pages to a multi-select dropdown list.
  • Removed Attendee PII information from Console for privacy compliance.
  • Confirmation email now sent when a User changes their password.

Release 2.20.15 7/21/2020

What's new:

  • Additional security option is now available: Validation question. When selected, Registrants are prompted to enter a custom field/promo code response created by the Event Organizer.
  • Moderators can now switch between HD and SD stream quality for Attendees.
  • New method of ending streams has been implemented to accommodate any Attendee still watching the stream. 
  • Updated language for whitelist/blacklist has been implemented system-wide. Correct terminology is now allowlist/denylist.

Release 2.20.14 07/17/2020

What's new:

  • Implementation of WCAG 2.1 AAA requirements to public-facing pages for accessibility.
  • Added a confirmation dialog when deleting a Presenter/Moderator/Organizer.
  • Microsoft Power BI connectors are now available.
  • Added a preview for rating questions, 

Release 2.20.13 06/26/2020

What's new:

  • The use of Internet Explorer is now disallowed for events. A page redirect has been put in place.
  • Attachment size on transactional email has been capped at 10Mb.
  • Portal hostname field is now locked.
  • Embed code styling has been removed so as not to impact customer's styling on their websites.
  • Email addresses of Attendees is no longer displayed on the Console to stay compliant with privacy protocols.
  • Accessibility improvements to continue with WCAG 2.1 compliance.

Release 2.20.12 06/12/2020

What's new:

  • Organizers will now be informed of which email on an Allowlist/Denylist is invalid. (Formerly known as whitelist/blacklist.)
  • CAPTCHA question functionality has been added at the Portal-level as an option for enhanced security. (Administrators can set this Portal-wide for Registrant access.)
  • Attendees now see poll results as percentages instead of actual count.
  • Updated Terms and Conditions, Privacy Policy added to all portals.
  • A Portal-wide date range limitation that can be pulled in a single query has been added.

Release 2.20.11 05/29/2020

What's new:

  • Three new question types have been added: Rating-Agreeability, Rating-Quality, Rating-Star.
  • Modifications have been made to public-facing pages to meet Accessibility standards (WCAG 2.1).
  • Captioning order button now locks five days prior to an event's scheduled date.
  • The Registrant Data Retention Period control has been moved to the Branding section in Portal Configuration.
  • Sub-portals now have the Portals tab on their navigation.

Release 2.20.10 05/15/2020

What's new:

  • Venue name and location are now required fields for In-Person Events.
  • A pop-up informing a Registrant of their Pending status has been added.
  • Clearer and more consistent Update and Cancel buttons for Atendees.
  • New question type: Calculated Look Up Value.
  • Left-hand navigation now includes a link to the EventBuilder service performance dashboard.
  • Source Tracking is now available on Listing and Search pages.
  • Updated Privacy Policy.

Release 2.20.9 05/01/2020

What's new:

  • A new widget is available on streaming Consoles: Files. Presenters and Moderators can see any files attached to their Event within the Console.
  • The User Summary report now includes all Event types in the Event count.
  • A link to the EventBuilder Knowledge Base has been added to the Portal Dashboard.
  • Recordings for Simulate Live Events are locked one hour prior to the scheduled start time to prevent isses with incorrect recordings being played.
  • The stream music volume has been adjusted.
  • Explanatory mouse over text has been added to Templates for action clarification.
  • Updated Terms and Conditions has been added to Portals.

Release 2.20.8 04/17/2020

What's new:

  • Administrators can now establish re-direct links.
  • Organizers now receive daily notification emails if there are pending registrations for their event.
  • A message now displays when a duplicate entry is found on a allowlist/denylist.
  • Access Granted emails are now dynamic, displaying appropriate information for either a live webinar or in-person event.
  • Source tracking link management has been added.
  • A confirmation dialog has been added when an annoucement is deleted.
  • ICS files are now dynamic to make them more relevant for each event type. Customizations are still enabled.
  • Events are no longer restricted to 1 hour for event creation. Events can now be created with any start time in the future.

Release 2.20.7 04/17/2020

What's new:

  • HTML editor has been updated to CK Editor 5.
  • A setting allowing Organizers to display a static time zone of Registration pages and emails has been added.
  • A redesign of the Delete/Deactivate functions to make them more intuitive has been created.
  • The Event Summary Report now includes a column for Dial-In Audio minutes.
  • Registration and Listing pages are now responsive and optimized for mobile.
  • Font style and size for dynamic email content has been standardized.
  • Surveys are now linked to post-event emails if a survey is configured.
  • Clarifying text has been added under the Register button for how to join a live webinar.

Release 2.20.6 03/20/2020

What's new:

  • Custom hold music is now available. Read more.
  • Dynamic elements on emails can now be individually enabled or disabled.
  • Moderators can now see all registration questions and poll responses for each Attendee.
  • Trash icons now have standardized colors.

Release 2.20.5 03/06/2020

What's new:

  • "Event Initializing" dialog will now display after an event has started to provide a visual cue for when the stream is ready.
  • Organizers can now choose between two Closed Captioning options: machine-generated or NCI.
  • Minimum event duration is now 1 minute instead of 15 minutes.
  • The user interface for timing of transactional emails has been updated.
  • Presenters and Moderators can now edit and delete Announcements in the Console.
  • Organizers can now add attachment files to transactional emails.
  • Messages can now be downloaded by Attendees of streamed events.

Release 2.20.4 02/21/2020

What's new:

  • Security enhancement: Passwords now require a minimum of 8 characters, and must include upper case, lower case, number, and symbols.
  • Access to the Registrant area is now available to Organizers. 
  • Organizers can now select to display 15, 25, or 50 events per page on Listing and Search pages.
  • Attendees can now disable audio notification of incoming messages/announcements.
  • Edit or Cancel My Registration buttons are now available on all Registration Confirmation and Reminder emails, regardless of event type.
  • An 'Update My Calendar' button has been added to reschedule emails for Presenters, Moderators, and Organizers.

Release 2.20.3 02/07/2020

What's new:

  • Resend links for batch emails are now dynamic and will only appear after the original distribution of the email.
  • The ''Play" icon in the Attendee player has been enhanced for better visibility.
  • We shortened the delay experienced when connecting to dial-in audio.
  • Time zone has been added to In-Person events Listing pages.

Release 2.20.2 01/24/2020

What's new:

  • Time zone information now displays on Listing and Search pages.
  • New icons have been added to indicate Simulated-Live and In-Person events.
  • Organizers can now display Dial-in Audio information on the Attendee viewer's Info panel.
  • Our Minimum Requirements document now reflects that we no longer support Internet Explorer or Windows 7.

Release 2.20.1 01/10/2020

What's new:

  • The report previously named "Q & A Log" has been renamed "Messages Summary."
  • Organizers and Administrators can now proactively change their password in via the Account screen.
  • The Registrants area has been redesigned to be more intuitive for navigation.
  • Organizers can now resend batch emails.
  • The option, "Display original event date after the event is over" has been moved from the Extras section to the Schedule section.
  • Events are now a maximum of 18 hours. 
  • On-the-fly emails now require a subject.

Release 2.1.35 12/20/2019

What's new:

  • Adminstrators can now add their Portals to Google Analytics
  • Organizers can add embed code for Registration, Listing, and Search pages to their own pages.
  • An "Account Locked" icon has been added to the accounts list for easy identification.
  •  'Hard Max' determination no longer includes pending registrations.

Release 2.1.34 12/6/2019

What's new:

  • The Registration Efficiencies button now displays clarification text about how efficiencies work.
  • In the streaming Console, the message log now identifies the Moderator in messages.
  • The Closed Captioning button will only appear in the Console previewer if captioning is enabled.
  • Access tokens for Administrators/Organizers now expire after 24 hours and the system will notify them their session has ended.
  • Mouse over text explanations have been added to the Portal security setting fields.

Release 2.1.33 11/22/2019

What's new:

  • At the Portal level, a setting has been added allowing Administrators to require all users to change their passwords at an interval they (Administrators) determine. This setting also allows Admins to set the number of previous passwords blocked from use.
  • Organizers will now be locked out of their account and required to reset their password after 5 unsuccessful login attempts.
  • A subject is now required for On-the-Fly emails. An error will appear if none is entered.

Release 2.1.32 11/08/2019 

What's new:

  • Maximum capacity/hard limit can now be set to any other security option. 
  • On-the-Fly emails can now be sent to pending and denied Registrants. 
  • Allowlist/denylists can be downloaded from an Event or Template.
  • The Console will now automatically switch to Attendee view when a Presenter or Moderator enters an announcement.

Release 2.1.31 10/25/2019

What's new:

  • In the Console, we added an "Additional Resources" button in the Meeting Control section, where links to all URLs associated with the Event (e.g., Registration Page, Certificate, Post-Event Surveys) can be copied and distributed to Attendees.
  • Presenters/Moderators/Organizers now have the ability to minimize/maximize widgets in the Console to customize their view.
  • A new setting on Search Pages allows Invitees to search by event type: Future Live Events, On-Demand Only, or both.)
  • The Registration Summary Report now includes an additional column: unique_recording_views.
  • The Event Summary Report now includes an additional column: captioning_file_updated.
  • The Q and A Report now includes information regarding who/when a message is dismissed in the Console.
  • When a Presenter, Moderator, or Organizer starts or stops a stream, a pop-up with explanatory text appears.
  • We've added a setting for Organizers allowing them to to remove the date/time information from a registration page once the event has occurred.
  • A Terms & Conditions page and a Privacy Policy page will be automatically generated when a portal is created. Administrators can add their own content if they choose.
  • A pop-up notification will display a message when deleting Templates, and the program will prevent Template deletion if it is set as a default or if it has events attached to it.

Release 2.1.30 10/4/2019

What's New:

  • Functionality improvements to E-scheduling.
  • Small edits to Registration Page features to ensure URL consistency.

Release 2.1.29 9/20/2019

What's new:

  • Secure reports are now an available setting at the Portal-level. Reports can now be sent via email as a password-protected .zip file, with a second email sent containing a randomized password for access. 
  • Source Tracking can now be added to Listing and Search pages, giving you more places to help gauge the effectiveness of your marketing efforts. 
  • We've added a column to the Event Summary report, showing unique  recording views. An upcoming release will add the same information - unique recording views - to the Registration Summary report.

Release 2.1.28.4 9/16/2019

What's new:

  • Traffic filtering fix: For Events with videos, the bot will now download the videos before playing in order to ensure smooth playback and delivery during live events or simulated-live events.

Release 2.1.28 9/6/2019

What's new:

  • Test emails available on the Communicate step have been revamped to be more intuitive and functional.
  • For events with Closed Captioning, Attendees can now customize the font size and color of the text to their personal preference.
  • All text editors now have the Segue UI font available.

Release 2.1.27 8/16/2019

This release features new options for the look of Listing pages, more control over the number of registrations, and new security features.

What's New:

  • You can now choose a display type for Listing pages: Organizers may select from List style or Card style.
  • Organizers now have the ability to set their maximum capacity as a hard limit with no waitlist.
  • At the event-level, we added a setting to prevent multiple registrations from the same email address.
  • On the Security step, we've modified the 'Manually approve registrants' setting for clarification.
  • Organizers can now manually deny a registration on the Secruity step when 'Manually approve registrants' is selected.

Release: 2.1.26 8/02/2019

We've added three new registration page layout options, a Closed Captioning-enabled indicator, enhanced some features, and more.

What's New:

  • Three Registration Page layout options for Organizers to choose from: Classic, Marquee, and Clean.
  • Organizers can now include additional resources on Registration pages in the "Contact Organizer" area.
  • We've added an indicator to the Information icon for when Closed Captioning is enabled on an Event.
  • On the Event Summary Report, we've added new columns to indicate streaming, recording, security, and/or Closed Captioning are enabled, as well as how many Presenters, Moderators, and Organizers have been configured for Events.
  • On search pages, all event Tags are now unchecked by default.
  • There is now a 15 minute minimum duration for Events.
  • The logo URL redirect field on Portal configuration will not modify any URL entered.
  • For Templates, when an email is disabled the delivery timing will now say, 'Disabled.'
  • The dialog box will now stay open when a User highlights/copies text within it.

Release: 2.1.25 7/19/2019

What's New:

  • We've added a Volume Adjustment on Previewer - the volume on the previewer is muted by default. When it is unmuted it will now be at 50%.
  • The scrub bar and stop button on the Attendee viewer and previewer have been removed.
  • "On the fly" emails now have an appropriate error message displayed when no subject is enetered, and we've included a red asterisk to indicate that subject is a required field.
  • We made the error message displayed when attempting to create an account without specifying a role more specific. 
  • On Announcements, the timing display will now update correctly.