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by Roger Courville posted in gotowebinar, Presentation Delivery, Presentation Planning, presentation planning, webcast, webinar

Webinar computer crash in front of 1000 people -- now what?

You’re in front of 1000 people doing a live demo. Your computer takes the proverbial dump. Now what?


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by Roger Courville posted in Delivery, Design, engagement, gotowebinar, Presentation Delivery, Presentation Design, Training skills, virtual class, webcast, webinar

6 ways to make a webinar or webcast more like a virtual class

There’s a time and a place for lecture or broadcast for communicating information, but we also know that they can be lower-efficacy means of adult learning. So what do you do when you are very much concerned for the learning outcomes of your audience?


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by Roger Courville posted in Business, event services, Industry, Microsoft, webcast, webinar

Open letter to virtual event services providers: why Microsoft’s Supplier Code of Conduct is good for all of us

EventBuilder is proud that our little 17-person organization is an approved Microsoft supplier. We like to think we are big enough to work with anyone, but we're small enough to keep it personal. And when it comes to managing webinar programs, we think Microsoft's Supplier Code of Conduct is something webinar professionals should take seriously (regardless of whether or not you're a supplier to Microsoft).


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by Roger Courville posted in EventBuilder Gateway for Skype, Skype for Business, Tools and Tips, webcast, webinar, webinar poll, webinars

11 factoids about polling in Skype for Business

In the broader conferencing marketplace, most solutions designed for meetings and collaboration don’t have a typical multiple-choice polling function. After all, the average virtual meeting or conference call is about seven participants, and behaviorally you’d simply address a question verbally (even if you were voting on something). Microsoft’s Skype for Business breaks that mold.


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by Roger Courville posted in attendance rates, Business, Industry, Observation Deck, ON24, virtual class, webcast, webinar

Secondary analysis of ON24’s Webinar Benchmarks Report 2017

Imagine getting a call from the Chief Learning Officer of a country. I did once (from Canada), and she was kind and asked me pointedly about how I'd arrived at my numbers and conclusions in a paper I'd published. Why? Because the world of corporate whitepapers rarely has the same rigor as academic papers for peer-reviewed journals. Fortunately I do have that rigor ready for such conversations, even if it doesn't go into the paper. And it's from this perspective that I keep a commercial report such as ON24's in context.


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