Software Knowledge Base

There are five areas of articles in this Knowledge Base:
Software Set Up, Software Overview, Software Advanced Managing Registrations, Accessibility and a selection of 'How To' articles.

FOR SOFTWARE UPDATES: see the What's New page by following this link
FOR API ACCESS: please go to this link

Software Set Up

 

Your first steps after receiving access. Plus an overview of software set up to help you feel instantly at home. 

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Accessing your Tenant for the first time
Accessing your Tenant for the first time
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How to set up your Dashboard
How to set up your Dashboard
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Introducing the EventBuilder interface
Introducing the EventBuilder interface
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Navigation/Levels and Terms Overview
Navigation/Levels and Terms Overview
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Setting up Branding & Tenant/Account Configuration

COMING SOON

Software Overview

 

These articles refer to an individual step in the inner navigation bar of the software.

 

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Overview Step
Overview Step
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Basics Step

Event Mode and On-Demand Recording Depository

Basics Step
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Branding Step

Banners, Thumbnails, Page and Button Styles

Branding Step
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Contributors Step

Add presenter/sponsor bios to your Registration Page

Contributors Step
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Survey Step
Survey Step
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Questions Step
Questions Step
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Communications Step

On The Fly, Invitations, Distribution Timing, ics, Edit, Test, Copy

Communications Step
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Security Step

ACL, Registration: Verification, Limits, Wait Lists, Authentication

Security Step
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Resources Step
Resources Step
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Certificates Step
Certificates Step
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Referrers Step

Source Tracking

Referrers Step
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Tags Step
Tags Step
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Closed Captioning Step

Upload VTT files, subtiles

Closed Captioning Step
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Delegates Step

Managing Production Roles

Delegates Step
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Registrations Step
Registrations Step
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Activity Log Step
Activity Log Step
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Event List Step

Create a listing page

Event List Step

Software Advanced

 

Additional information on advanced features and functionality.

 

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Event Modes
Event Modes
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Styling options for Registration Pages

Classic, Marquee and Clean options

Styling options for Registration Pages
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Conditional Logic / Advanced Search features
Conditional Logic / Advanced Search features
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Reports and Data Exporting

COMING SOON

Managing Registrations

 

Instructions to help you keep track of your Registrants for all event types.

 

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Registration: Approve, Deny, Edit or Mark as Attended
Registration: Approve, Deny, Edit or Mark as Attended
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Check-In Console Instructions

Desktop Version

Check-In Console Instructions

Accessibility

 

Supporting you to keep events compliant and accessible to all audiences.

 

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Image Label Descriptions

Alt text best practise

Image Label Descriptions

How To...

 

Practical steps for common processes and tasks.

 

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Upload, View, Edit and Chapter a Recording

Managing recordings, creating On-Demand Events with chaptering

Upload, View, Edit and Chapter a Recording

If you require further assistance please reach out to our Customer Care Team: care@eventbuilder.com